Night and day, tele-assistance provides the best means for reassurance. At the slightest incident, this service offers the guarantee that you will receive assistance or emergency help as quickly as possible.

A simple, efficient system  for people who are weakened by illness, accident or age allowing them at any moment, 24H/24, every day of the year, to obtain the assistance or emergency care they require.

Monthly, global subscription  (with no imposed duration)
- Tele-assistance services 24H/24,
- A transmitter with a tele-control device and interphone put in place by our assistance team,
- Automatic weekly control to ensure that the transmitter functions properly,
- Transmitter replacement in case of malfunctioning (including a technician’s visit).

Transmitting a call : it’s fast and easy Simply by pressing on the transmitter or the tele-control device, you are able to speak with a Mondial Assistance Reunion operator without using the telephone.

Immediate identification of the caller and his/her relative information.There is no time wasted identifying the name and address of the caller. In case of an emergency, the Mondial Assistance Reunion operator disposes of all the elements necessary to immediately set the most efficient interventions in motion.

Personalised services are carried out in complete respect of the customer’s instructions.

A friendly service not limited to emergencies, the operators of Mondial Assistance Reunion welcome all calls, and know how to treat even those linked to the most difficult daily situations (preoccupying domestic problems, or simply the desire to speak with someone when one’s solitude becomes too much to bear).

A relay with those close to you  : with Tele-assistance you are insured in case of a major problem or emergency, that those close to you will be well informed of the situation in the shortest possible time.

Help for those helping you :
Encouraging the autonomy of elderly people is not only about being able to pay the rent but also about ensuring concrete, daily support for those who help the elderly remain autonomous. 
First and foremost involved are family members, who are often overwhelmed and even discouraged. With a health problem, who will take care of the children, the household pets, and the meals? 

How does one organise one’s life when discomfort remains a long-term part of one’s daily life?
Faced with life’s mishaps, the operators of Mondial Assistance Reunion and health care players respond to your needs by proposing a real ability to listen and to help you with overall management of the situation, day after day after day.