Mutuelles et instituts de prévoyance



	Mutual Health and Social Security Organisations
	Historically, when Mondial Assistance set up on Reunion Island it was motivated by the assistance needs of people with CRC, a well-known Social Security Organisation. Still highly complementary, the partnership established between these two very different sectors – assistance and mutual health or social benefits – has always been a win-win situation for both.

Useful, easily identifiable assistance tools

This complementarity is mostly expressed by services, which provide beneficiaries who are often experiencing a painful and difficult situation, with assistance that is perfectly adapted to their predicament.
Personal-related assistance therefore becomes a guarantee and proof of the mutual health or social security organisation’s capacity to accompany its customers when one of life’s hazards strikes.

Client Services

Another aspect of this complementarity is Client Services.

In effect, outsourcing services such telephone pick-up, information, subscriptions or even complaints management enables your teams to reinforce their relations with customers by giving priority to the physical welcome.