Mondial Assistance Reunion’s Network Unit is responsible
for selecting, coordinating and controlling the service providers
in these geographic regions. These professionals are rigorously
selected, according to strict quality criteria defined by Mondial
Assistance (quality charter, speed and intervention quality, rates,
activity standards …).
They are regularly controlled :
- On site,
- By a systematic analysis of information gathered in the
field,
- By external audits (quality surveys).