Mondial Assistance

Guaranteed service

Strengthened by its know-how and backed by to a powerful group, world leader in assistance and travel insurance, Mondial Assistance Réunion has been able to extend its services to cover all the French overseas departments and territories, notably in the areas of personal and property related assistance solutions, and direct marketing operations. These services cover the insurance, banking and health sectors.

For nearly 10 years, we have been improving the service solutions we provide to our corporate clients and their customers. The ability to listen to and accompany people throughout their everyday lives, services available 24 hours a day 7 days a week, the competence and efficiency of our service providers, the strength and diversity of our network deployed in the French overseas departments and territories and the experience and diversity of the professions practised by Mondial Assistance Réunion staff, supported by major technological resources and infrastructures, all illustrate our deep sense of commitment to serving others.

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Mondial Assistance Réunion specialises in outsourcing customer services through :


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  • The Call Centre
  • The Customer Relations Department
  • Marketing Relations (strategic advice, sales team management, tele-prospection, sales and marketing, follow through and analysis operations …) 

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  • Personal and Property-related Assistance
  • Travel Insurance (Elvia)
  • «Fleet Management» (vehicle fleet management)
  • Claims management platform 

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